Questions Covered
Communication failures can lead to misunderstandings, rework, and unnecessary delays.
Individuals must actively process messages to fully understand them.
Understand communication and its barriers, along with the elements of effective communication.
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Learning Objectives
Communication: Is the Message Heard and Understood?
An inability to clearly communicate a message can lead to confusion and unnecessary rework. Using an active communication process can lead to improved message delivery. Communication is a skill that should be developed for effective information exchange. This session addresses the challenges and components of communication, along with strategies to prevent messages from being lost due to noise.
Course Description
Target Audience
Course Summary
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